The £100 security deposit is refundable within 2 weeks after your event, provided the venue is left in good condition and all house rules have been followed. Please note that if your booking is cancelled for any reason, the deposit is non-refundable.

Cancellations made more than 30 days before your event will receive a full refund of the hire fee (excluding the deposit).
Cancellations made 15–29 days before the event receive a 50% refund of the hire fee.
Cancellations within 14 days of the event are non-refundable. If you need to rebook, this is possible within 3 months of your original date, provided you give at least 30 days' notice.

The £100 security deposit is required upfront to secure your booking. Full payment of the hire fee is then due 30 days before your event. Please contact us if you have any questions about payment.

No — the £100 security deposit is separate from your venue hire fee and any minimum bar spend. It is not a partial payment toward your booking costs. The deposit is held as a security bond and refunded within 2 weeks after your event, provided the venue is left in good condition and all house rules have been followed. You will still be required to pay your hire fee in full separately.

If damage, loss, or excessive cleaning is required, The Hearth may withhold all or part of the deposit. If costs exceed the deposit, the outstanding balance may be charged to your card on file. A full breakdown will always be provided.